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General Terms & Conditions:
1. Period of Contract: The contract is valid for Annualy from the date of signing of memorandum of
understanding (MOU) on AMC. This may be renewed annualy subject to rendering of satisfactory
service & fulfilling the term & conditions.
2. Payment Term: For all AMC, payment will be made as described in quotation.
3. Maintenance of Parts: Maintenance of the Solar PV Power System includes module cleaning,
Structure painting at rusting areas, Inverter testing, and connection testing however Replacement of Solar
PV plant material Solar PV plant material and some consumable items are not covered under AMC. However
the servicing agency may provide such components and the price may be fixed at the time of signing of AMC.
4. Quality of Spares: The equipment parts replaced must be new and equivalent in performance of existing
parts.
5. Additional Charges: The AMC cost includes the travelling cost within 50 Km from operational office for
rendering service throughout the quarterly period for one or all locations & for one or all systems.
Travelling cost will be extra if plant is out of 50 Km from operational office.
6. GST: The AMC cost includes GST. It is charged at actual. (18%)
7. Working Hours: The maintenance work shall normally be done during working hours of the customer.
However, in case of emergency maintenance may have to be done beyond office hours and even on
Holidays prior arrangement through proper communication should be worked out in all cases by the
Servicing agencies.
8. Final Authority: The final authority for payments will be Head of the Organization offering the AMC.